Last Updated: November 1, 2025 Effective Date: November 1, 2025
Hangzhou Elite Digital Technology Co., Ltd. ("Hangzhou Elite Digital Technology", "we", "our", "us") respects and protects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our products and services related to acoustic and audio software and hardware solutions.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: such as your name, company name, email address, phone number, and any other information you voluntarily provide when contacting us.
- Technical Information: including IP address, browser type, operating system, device identifiers, access times, and referring websites.
- Usage Data: details of how you use our website, products, or services.
- Cookies and Tracking Data: collected automatically to analyze usage trends and improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our products and services;
- To process your inquiries and provide customer support;
- To communicate with you about updates, promotions, and administrative information;
- To personalize user experience and website content;
- To comply with legal and regulatory obligations.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:
- Your consent;
- The necessity of processing to perform a contract with you;
- Compliance with legal obligations;
- Our legitimate interests, such as improving products and services.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality, analyze traffic, and understand user preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect some website features. For more details, please read our Cookies Policy.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:
- With service providers who perform services on our behalf (e.g., hosting, analytics, marketing);
- With business partners where necessary for joint projects, subject to your consent;
- For legal reasons, when required by applicable laws, regulations, or legal processes.
6. International Data Transfers
Your information may be transferred to and processed in countries outside your own jurisdiction. Where applicable, we take measures to ensure appropriate data protection standards in accordance with the EU General Data Protection Regulation (GDPR) and other international laws.
7. Data Security
We employ appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. While we strive to protect your data, please note that no method of transmission or storage is completely secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access to the personal data we hold about you;
- Correction or deletion of your data;
- Withdrawal of consent at any time;
- Restriction or objection to data processing;
- Data portability;
- Filing a complaint with a supervisory authority.
10. Children's Privacy
Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal data, please contact us, and we will promptly delete such information.
11. Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites.
12. Data Protection for California Residents (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to request disclosure of personal information collected and shared;
- The right to request deletion of your personal information;
- The right to opt out of the sale of personal information (we do not sell personal data).
To exercise your rights, please contact us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. All updates will be posted on this page with an updated "Last Updated" date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Hangzhou Elite Digital Technology Co., Ltd.
Email: [email protected]
Address: 7F, Block B, Vanke Kaiwu Innovation Building, Shenhua Road, Xihu District, Hangzhou, Zhejiang, China
